Senior Operations Executive

Senior - Operations

Job details

•Proposed designation
Senior •Role type
Individual contributor with team and people management •Reporting to 
Assistant Manager / Manager •Geo to be supported
UK •Work timings
8.30AM- 5PM

Roles & responsibilities

The role and responsibilities of a Senior in the Audit-Operations teams would include:

• Preparation and publishing of various weekly, monthly, quarterly and year to date reports
• Dashboard design, implementation and ongoing support
• Collate all required information for operational performance framework and management reporting
• Actively connecting with stakeholders to discuss the business needs and getting them resolved.
• Connect directly with other functions on various requests with regards to reporting and analyzing
• Detail-oriented and responsible for a variety of tasks including data analysis, report preparation, and dashboard maintenance to support various stakeholders and teams within the organization.
• Extract data from timesheet to run various analysis such as:

1. Preparing and reconciliation of leave reports
2. Budget Vs Actual reports, penetration reports and other business reports
3. Auditing the accuracy and completeness of these reports
4. Preparing utilization and related reports
5. Preparing downtime reports
   

• Maintaining records of all employees, new joiners, leavers and secondments.

1. Sending new joiner team and other details to HR.
2. To assist new joiners in on boarding process
3. Assisting new joiners with login Ids and other mandatory trainings.

• Continuously evolve existing reporting methods to improve presentation and clarity of KPIs reported to leadership
• Prepare slide decks for Quarterly and Monthly KPI review meetings
• Liaise with IT team for updates, changes and faults.
• Sharing knowledge, mentoring and coaching the team members.
• Monitoring work, managing and motivating the team to ensure deliverable meet necessary quality standards and agreed SLA’s.
• Create, manage, and complete office projects as and when required

This role is for you if you have  the below

Educational qualifications

B.Com or any other graduate.

Work experience

4-7 years of industry experience.

Mandatory skills

• Striving for quality and precision
• Excellent verbal and written communication skills
• Ability to turn around work requests at short notice and flexibility to adapt to working hours and work environments
• Proficiency in MS Office (Excel, Word & Powerpoint)
• Proficiency/Working knowledge of VBA, PowerBI and other tools would be an added advantage

Key  skills

• Striving to build and maintain relationships with team and other departments.
• Demonstrates a strong tone and culture supporting audit function through a commitment to maintain objectivity, professional skepticism, ethics, and integrity

Other information

• Interview process: 2 levels of interview
• Does the job role involve travelling: No
• Does the busy season apply to this role?: No
  

Experience Level

Senior Level