Dear Candidate, Greetings from beGalileo!!! We, at beGalileo are hiring for an International Technical Support Voice Process- Bangalore Location. Call Types: Network Connectivity Windows OS Application Support Internet Browser Software Installation Hardware Devices (Laptop/Desktop/Phone Systems) Ability to diagnose and resolve basic technical issues. Understanding of ITIL Framework. Working knowledge of Incident Management and Request Management workflows. Hand on knowledge on any Remote Assistance Tools. Role and Responsibility : Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs. Job Required Skills: - Good Communication written & Verbal skills. - Qualification- Any Graduates - Experience- 1 to 3 year of Technical Support Voice Experience/ Telecom - Shifts- Night Shift - Location- Bangalore - 9 Hours Login ( With 1 Hour Break ). - Ability and willingness to learn. - Should be willing to take up challenges and go extra mile to perform work responsibilities. - Must have great interpersonal skills and ability to perform under pressure. - Courteous with strong customer service orientation.

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CarveNiche Technologies is aggressively hiring for the job profile of Technical Support Manager at Bengaluru in JP Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 12 PM to 9 AM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 25-Sep-2021. For more details, download apna app and find Night Shift jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!