Executive Support Specialist

Fujitsu Consulting India Pvt Ltd

Chennai

Not disclosed

Work from Office

Full Time

Min. 5 Years

Job Details

Job Description

Business Support Specialist

Operations Manager -BAU/Operation (Service Delivery Management) -Customer negotiation & Customer communication (day-to-day basis / need basis) -Resource planning - on-boarding and off-boarding -Efficient execution of transitioned work -Grooming resources -KT support (Status reporting to Transition Manager daily/weekly/monthly report). Ensure the transitioned work implemented efficiently in BAU phase -Service preparation and monitoring -Daily operation management -Report preparation -Executing PMO related tasks -Contract management (PO, SOW, SLA, KPI management) -Resource Management -IT Assets Management -Negotiation with internal and external stakeholders -Quality Control (-Internal audit and Governance) -Business process and service improvement for service enhancement -Training and team development, Mentoring, coaching -Business Process and Service Improvement -S&R (Sense and Respond) Communication Cell

Job role

Work location

Chennai

Department

Operations

Role / Category

Telecom Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Fujitsu Consulting India Pvt Ltd

Job posted by Fujitsu Consulting India Pvt Ltd

This job has expired

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