Client Relationship Executive

Key Responsibilities

• Customer Interaction: Greet visitors, answer phone calls, and manage incoming emails, acting as the face of the company.
• Relationship Management: Build and maintain strong, long-term relationships with clients.
• Problem Resolution: Swiftly address client concerns, queries, and complaints to ensure high satisfaction.
• Data Maintenance: Maintain up-to-date client databases, records, and files.
• Administrative Duties: Oversee front desk operations, sort mail, and handle office supplies.
• Support & Coordination: Coordinate with sales and service teams to ensure service delivery. Docthub +7

Required Skills

• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Strong ability to connect with clients and empathize with their needs.
• Organization: Strong multitasking skills to manage front office tasks and client issues simultaneously.
• Technical Skills: Proficiency in Microsoft Office Suite and CRM software.
• Problem-Solving: Proactive approach to resolving customer complaints and handling high-stress situations

Preferrable: Looking for FEMALE