Responsibilities Communicating with clients via phone calls, emails, or in-person Identifying and resolving client queries Maintaining a detailed and accurate record of all client details and communications Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits Providing clients with relevant information on the products and services offered by the company Identifying and making promotional/marketing offers to potential clients Achieving the monthly/yearly revenue targets Performing on-site sales visits Drafting and negotiating the terms and conditions mentioned in the client service agreement Requirements Bachelor’s degree in Business Administration, Business Management, or a related field Proven work experience in the Customer Service department as a Client Servicing Executive or a Client Service Representative Excellent communication and interpersonal skills Good time management and organizational skills Strong analytical and problem-solving skills Deadline-driven and highly motivated individual Ability to maintain a calm composure in stressful situations Good listening skills Ability to work independently and collaboratively Ability to offer excellent customer service

More about this Customer Support Executive job

Riota Private Limited is aggressively hiring for the job profile of Customer Support Executive at Chennai in Anna Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Feb-2023. For more details, download apna app and find Full Time jobs in Chennai. Through apna, you can find jobs in 74 cities across India. Join NOW!