Key Responsibilities:

Front Office:

1. Warmly greeting visitors, managing phone calls, and directing inquiries to the appropriate departments.

2. Coordinating appointments and schedules for executives and staff members.

3. Handling customer inquiries, gathering feedback, and addressing concerns in a professional manner.

4. Managing incoming and outgoing mail, packages, and deliveries efficiently.

5. Maintaining inventory of office supplies and placing orders as needed.

6. Accurately entering data into databases and ensuring records are updated and organized.

Office administration:

1. Overseeing day-to-day office operations to ensure a productive and efficient work environment.2. Providing administrative support such as preparing reports, correspondence, and presentations.3. Assisting with financial tasks including budgeting, invoicing, and expense tracking.4. Supporting HR functions such as recruitment processes, onboarding new hires, and maintaining employee records.

5. Ensuring compliance with company policies, procedures, and regulatory requirements.

6. Assisting in the planning and coordination of office events and meetings.

7. Offering basic IT support to staff and coordinating with IT professionals for technical issues.

8. Undertaking any other duties and responsibilities as required to contribute to the smooth functioning of the office.