Ticketing Executive

Location: New Delhi

No. of Positions : 1

Experience : Minimum 3 - 5 Years

Roles and Responsibilities:

• Candidate must have ability to handle all International and domestic ticketing queries received from B2B agents.

• Make travel, accommodation, and related bookings.

• To Issue, Reissue & Cancel Airline Tickets on GDS/Amadeus.

• Responsible for Reservation, Ticketing, FIT Ticketing, refund etc.

• Assist with changes to travel arrangements and bookings where required.

• Candidate must have sincere and honest work approach.

• To confirm waitlisted seats by monitoring flights. To liaise the Airline on any special request like extra seats & other requirements.

• Group bookings / Domestic/International

• Sending deal updates to all agents at fortnight basis.

• Knowledge of tour packages would be an add-on advantage.

• Preparing Passenger Sales Report & Travel insurance

• Check the accounts statement of the Client for the payment.

• Candidate must have a positive approach towards the clients and have tendency to mature the leads to confirmed bookings.

Desired Candidate Profile:

• Candidate must have good knowledge of GDS Amadeus.

• Minimum of bachelor’s degree qualification.

• Good personality and coordination skills.

• Be able to respond well in pressure.