Responsibilities: 1) Install and Configure Windows Servers A Technical Support Associate’s main responsibility is to install and set up Windows systems and servers. You need to develop servers and provide support to individual users to ensure that the system works reliably and quickly. You may also answer the user questions throughout the setup and installation process. In this role, you as a windows administrator also build the server’s back-end architecture, including databases and scripts for specific applications and user needs. 2) Provide Technical Support and Guidance You also provide technical support and guidance to users and other administrators. In many cases, you will work closely with the IT departments and professionals to answer technical questions or resolve issues with server performance and access. You may directly install and maintain Windows-based programs for end users and help debug these applications so that they work with Windows servers. 3) Perform System Maintenance You will also conduct system maintenance activities, usually on the server back end. This aspect of the role requires you to review error logs and user-reported errors and identify stable and reliable solutions. Frequently, you need to work directly with the system’s code base to make necessary changes and then deploy those changes throughout the server. 4) Monitor System Performance In addition to maintaining Windows systems and servers, Technical Support Associate also monitors the performance to reduce interruptions and server crashes. This can involve monitoring daily traffic logs and reports or working directly with end users. If you identify any potential issues or bugs affecting server performance, you may develop and deploy proactive solutions to ensure system usability across the organization. 5) Create System Backups Technical Support Associate also performs system backups according to company or industry standards. You may create the system backups weekly, daily, or more frequently depending on server space and a particular business’ needs. This helps to ensure that the system can be quickly recovered after a crash or other outage and supports data integrity by ensuring that vital information is not lost during an outage. 4) Maintain System Security You may also maintain system security by noticing faults within the server’s architecture. This part of the job requires extensive knowledge of viruses and other sources of server vulnerability and requires them to develop and deploy protection measures, particularly when pushing out system-wide changes that can open up new vulnerabilities. 5) Knowledge about Virtualization Technology Applicants with the knowledge of virtualization technology like Hyper-V and VMware will be preferred. Requirements: 1. Bachelor’s degree in any field. 2. Excellent communication skills. 3. Professional and friendly demeanor. 4. Strong interpersonal skills. 5. Basic knowledge of cloud hosting and application hosting. Work Remotely No

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Sagenext Infotech LLC is aggressively hiring for the job profile of US Tech Support Associate at Delhi-NCR in Sector 3, Noida locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 28-May-2022. For more details, download apna app and find Night Shift jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!