Customer Support Executive
CBD IT Solutions
Customer Support Executive
CBD IT Solutions
Dombivali west, Mumbai
₹10,000 - ₹25,000 monthly
Fixed
₹10000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
61 applicants
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Job role
Work location
3rd Floor, Vishnu Prasad Building, Dombivali west Dombivali west, Mumbai
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Customer service, MS Excel, Good Communication Skills
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Interview details
Interview mode
Online/Telephonic
About company
Name
CBD IT Solutions
Job posted by CBD IT Solutions
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