Debt Collection Specialist
Bajaj Finance Limited
Debt Collection Specialist
Bajaj Finance Limited
Goregaon
Not disclosed
Job Details
Job Description
Manager - Debt Management Services - Mortgages
Job Purpose | Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms. |
Duties and Responsibilities | 1. Allocation Planning: Planning allocation of portfolios to RO’s and Agencies Based on: • Performance: Previous months track record • Data Analysis and Insights • Geographical dimensions • Capacity • Location 2. Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include: • Capacity Check based on portfolio trends • Availability checks: Checking if the agencies cater to the particular location • Performance checks: based on data collected on agencies past performance and their record history • Check’s on Off Role 3. Processes: • Vendor Bill tracking and confirmation • Performing adequate compliance checks based on company policies and legal requirements • System allocation and admin services facilitation by connecting with the requisite teams 4. Performance: • DRR of Area/Location • Track vendor wise performance and provide due support • Visit critical cases on field |
Key Decisions / Dimensions | • Management of high value cases • Agency assessment and influencing for support in achieving targets |
Major Challenges | • Portfolio Management – closing cases at Bucket X • Managing difficult locations with scarcity of relevant talent • Need to involve dealers to achieve collection target achievement |
Required Qualifications and Experience | a) Qualifications • Graduate in any discipline b) Work Experience • Post qualification – 3 to 5 years • Vendor management – complete cycle • Team management |
Job role
Work location
Mumbai - Goregaon
Department
Finance & Accounting
Role / Category
Finance
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
About company
Name
Bajaj Finance Limited
Job posted by Bajaj Finance Limited
This job has expired