Debt Collection Specialist

Bajaj Finance Limited

Goregaon

Not disclosed

Work from Office

Full Time

Min. 3 Years

Job Details

Job Description

Manager - Debt Management Services - Mortgages

Job Purpose
Managing the collections in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines and complying with regulators norms.
Duties and Responsibilities
1. Allocation Planning: Planning allocation of portfolios to RO’s and Agencies Based on:
• Performance: Previous months track record
• Data Analysis and Insights
• Geographical dimensions
• Capacity
• Location
2. Vendor Management: Activities including researching and sourcing vendors, obtaining quotes, analyzing capabilities, turnaround times, negotiating contracts and managing relationships. Role would include:
• Capacity Check based on portfolio trends
• Availability checks: Checking if the agencies cater to the particular location
• Performance checks: based on data collected on agencies past performance and their record history
• Check’s on Off Role
3. Processes:
• Vendor Bill tracking and confirmation
• Performing adequate compliance checks based on company policies and legal requirements
• System allocation and admin services facilitation by connecting with the requisite teams
4. Performance:
• DRR of Area/Location
• Track vendor wise performance and provide due support
• Visit critical cases on field
Key Decisions / Dimensions
• Management of high value cases
• Agency assessment and influencing for support in achieving targets
Major Challenges
• Portfolio Management – closing cases at Bucket X
• Managing difficult locations with scarcity of relevant talent
• Need to involve dealers to achieve collection target achievement
Required Qualifications and Experience
a) Qualifications
• Graduate in any discipline
b) Work Experience
• Post qualification – 3 to 5 years
• Vendor management – complete cycle
• Team management

Job role

Work location

Mumbai - Goregaon

Department

Finance & Accounting

Role / Category

Finance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

About company

Name

Bajaj Finance Limited

Job posted by Bajaj Finance Limited

This job has expired

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