Application Tech Support Practitioner

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Linux Operations
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate Linux or Red hat certification

Summary: As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems or applications. Your typical day will involve accurately defining client issues, interpreting and designing resolutions based on deep product knowledge, and utilizing exceptional communication skills to keep world-class systems running. Roles & Responsibilities: - Provide ongoing support to clients, acting as the interface between the client and the system or application. - Accurately define client issues and interpret and design resolutions based on deep product knowledge. - Utilize exceptional communication skills to keep world-class systems running smoothly. - Collaborate with cross-functional teams to ensure the timely resolution of client issues. - Stay updated with the latest advancements in Linux Operations and other relevant technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Linux Operations. - Good To Have Skills: Experience with other relevant technologies. - Strong understanding of system or application support and troubleshooting. - Experience with client communication and issue resolution. - Ability to collaborate with cross-functional teams. - Solid grasp of the latest advancements in Linux Operations and other relevant technologies. Additional Information: - The candidate should have a minimum of 3 years of experience in Linux Operations. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Gurugram office.