Associate Software Engineer

Orange Business Services India Technology Pvt Ltd

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Associate Software Engineer

Orange is hiring for the role of Associate Software Engineer!

Responsibilities of the Candidate:

  • Supervise all disruptive network and service changes within their time frame.
  • Integrate service processes and tools in liaison with the Time To Market process.
  • Address and correct all service events/issues/tickets referred to the group in an effective and timely manner by utilizing the appropriate internal and external resources.
  • Monitor for any repeated/chronic network and service problems and implement corrective/prevention action plans.
  • Perform appropriate daily scheduling, cultivate teamwork, and assign/prioritize tasks to be performed for maximum efficiency.
  • Ensure up-to-date knowledge of existing operational procedures/instructions and their correct application during your work.
  • Remain familiar with site facilities to react accordingly in situations that require intervention.
  • Coordinate testing and/or hardware replacement with vendors, field services, and carriers.
  • Support change control activities on the technical service architecture
  • Actively encourage strong working relationships with other teams.

Requirements:

  • Working knowledge of the Network Operations environment, handling a variety of network elements, protocols and services
  • Capable of multi-tasking, good time management and prioritization of workload.
  • Knowledge of SBC, Media gateway, SIP proxy, RTP etc.
  • Exposure to VOIP, SIP, and voice domain-related basic troubleshooting skills.
  • Must be aware of terms like MOS, PDD, ASR, NER etc.
  • Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision
  • Being self-motivated and capable of working within a strong team environment is essential.
  • Must be fluent in English language. Possession of multiple languages is an asset. 
  • Demonstrate good interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures.
  • Possesses experience in diagnosing network and service issues, using complex test tools, and following issues through to resolution.

Job role

Work location

Gurgaon

Department

IT & Information Security

Role / Category

IT Infrastructure Services

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Orange Business Services India Technology Pvt Ltd

Job posted by Orange Business Services India Technology Pvt Ltd

This job has expired

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