Data Analyst

 

Role Title	Data Analyst
Reports To	Project Manager/ Database Lead
Direct Reports	NA
Indirect Reports (Upto N-2)	NA

 

Role Purpose

The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions.

Do

 

1. Managing the technical scope of the project in line with the requirements at all stages
   1. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends
   2. Develop record management process and policies
   3. Build and maintain relationships at all levels within the client base and understand their requirements.
   4. Providing sales data, proposals, data insights and account reviews to the client base
   5. Identify areas to increase efficiency and automation of processes
   6. Set up and maintain automated data processes
   7. Identify, evaluate and implement external services and tools to support data validation and cleansing.
   8. Produce and track key performance indicators

 

1. Analyze the data sets and provide adequate information
   1. Liaise with internal and external clients to fully understand data content
   2. Design and carry out surveys and analyze survey data as per the customer requirement
   3. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools
   4. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking
   5. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool
   6. Develop predictive models and share insights with the clients as per their requirement

 

                                            

Stakeholder Interaction

 

Stakeholder Type	Stakeholder Identification	Purpose of Interaction
Internal	Project Manager/ Database Lead	Regular reporting & updates
External	Clients	Client engagement, reviews etc

 

 

Display

 

Lists the competencies required to perform this role effectively:

• Functional Competencies/ Skill
  • Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Expert
  • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
  • Technical knowledge - knowledge of various programming languages/ software (Python, Microsoft Excel, VBA, Matlab, SQL etc) and tools on data analytics - Expert

 

Competency Levels
Foundation	Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Competent	Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Expert	Applies the competency in all situations and is serves as a guide to others as well.
Master	Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

 

• Behavioral Competencies
  • Formulation &Prioritization
  • Client centricity
  • Execution Excellence
  • Passion for Results
  • Confidence
  • Business Acumen

 

Deliver

 

No.	Performance Parameter	Measure
1.	Analyses data sets and provide relevant information to the client	No. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy

 

Tableau