Lead - Payment Experience & Product Ops

1. Strengthen Policies, Process, Governance & Auditing
2. Reduce interactions and complaints 
3. Automations of process
4. Provide inputs to the product team for building new and better features.
5. Work with product and growth teams to conduct regular customer feedback sessions.
6. Working with Cross Functional Department to ensure smooth business operations.
7. Data mining, analytical skills and tracker management