Technical Support Manager

Kpmg India Services Llp

Gurgaon/Gurugram

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Managed Services ILS Manager

Description

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

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Generic Job description

• Candidate must have experience in corporate Inside Sales in Indian B2B marketplace

• Corporate sales experience in preferably in SaaS sales, IoT device/technology sales, IT Software or hardware sales would be preferable.

• Candidate is required to develop relationship with corporate heads, to arrange meetings with potential client to prospect for new business

• Candidate is responsible for leading sales teams to reach sales targets.

• He will be primarily tasked with hiring and training team members, setting quotas, evaluating, and adjusting performance, and developing processes that drive sales.

• Responsible for not only selling but also maintaining and improving relationships with the client. Client relationship management is also his KRA.

• Keeping up with product portfolio, market trends and devise sales communication strategy

• Maintain CRM of current and potential customers. Explaining and demonstrating features of products and services.

• Be a hunter by nature and creative with communication skills.

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

• Operations and Reporting - Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction.

• Skill to manage end to end project including delivery.

Equal employment opportunity information

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.