Export Manager



Not disclosed

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Full Time

Min. 1 Years

Job Details

Job Description

Manager - Global Sourcing

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Manager, Global Sourcing
The Global Category Manager will help execute Sourcing projects to enable the delivery of defined country annual savings targets. These projects will deliver advantages for Genpact’s business through cost savings, lifecycle value generation, demand management, innovation and reducing risk within the supply chain.
The projects will be delivered globally or locally in accordance with the Category Strategy and will demonstrate the full range of supply and demand-side levers. Sourcing knowledge will be applied in the execution of these plans across all category areas, whilst ensuring the risks associated with the purchase of goods and services are mitigated commercially, contractually, and operationally.
The Ops Sourcing Buyer will assist in the execution of e Sourcing and for delivering incremental value to the business through eAuctions where needed.
The role will work across a variety of categories so will need to demonstrate a broad range of Indirect category knowledge and be able to work dynamically and flexibly with a broad range of SMEs (Subject Matter Experts) across the Client business.
The role holder will work with a variety of business partners within the Client retained organization, spanning business operations, procurement, and supply chain managers, this will require proactive engagement by the role holder to understand business requirements and ensure a definitive sourcing strategy is quickly established and delivered to within the agreed contractual SLAs and KPIs.
Lastly, the role holder will be required to demonstrate professional and concise written and verbal communications in the required Country Language (English) and can build effective working relationships with a range of partners across the Client organization.
• Sourcing of the Indirect Spend categories with spend range within Client Sourcing Triage Thresholds
• Drafting and Negotiating contracts; drive the preparation of proposal documents, statement of works (SOWs), quotations and bids with pertinent specifications, terms and conditions committed.
• Use appropriate pre-approved legal templates to produce NDAs (Non-Disclosure Agreements), Call Off agreements and contract amendments/renewals.
• Develops, review, negotiate and executes complex business agreements and contracts as needed; Authoritatively apply appropriate procurement approach in negotiations, independently prepare and lead negotiations to conclusion.
• Supplier evaluation, selection, and set-up of ongoing performance management; Rate and lead performance of suppliers, ensure supplier performance of all contracts.
• To liaise with the business stakeholders to understand their requirements and close them in the given time frame.
• Perform spend & market analysis to identify the best available market price for the ongoing project/service.
• Responsible for savings targets, timely deliveries, and Customer Satisfaction within the contractual SLAs/KPIs
• Participate periodically in performance reviews with Global Category managers and Regional Heads of Procurement and their sourcing managers, to ensure strategies are aligned and pipeline activity is proceeding.
• Carry out all reporting requirements accurately and within the specified time scales as needed.
• Develop and drive effective relationships with suppliers, Coordinate, review and respond to supplier inquiries, protests, and appeals.
• Agree sourcing plans and set expectations for effective value delivery.
• Help business Partners understand and engage with the Client’s procurement processes & systems.
Qualifications we seek in you!
Minimum Qualifications
• Procurement experience demonstrating a consistent track record of delivery of successful sourcing projects.
• Proven category expertise (has completed moderately complex sourcing projects which brought measurably improved results). Category experience needed; IT (Software, Hardware, Networks & Infrastructure, Data Centre) Telco, Marketing, HR Services, Professional Services, Travel, CRE, Facilities Management and Banking Operations
• Oral and written proficiency in English (additional languages are preferred)
• Degree or equivalent professional qualification within Business Management, Procurement and/or Supply Chain management
• Support multiple end-to-end sourcing projects in parallel; focusing on data accuracy and quality of output to Clients/Partners
• Proven track record of supporting multiple sourcing activities, demonstrating an ability to lead parallel projects and being able to prioritize critical activity where needed.
• MS Excel capability and ability to do build cost and saving models with multiple “What If” scenarios.
• Builds and maintains effective partner and supplier relationships to assure successful business performance.
• Sound understanding and execution of effective negotiation strategies.
• Resolves quality problems with suppliers and partners quickly and efficiently, takes direction where needed
• Reviews commercial contracts to ensure they protect Client against risk and deliver advantage to the business; puts forward suggestions for operational improvement (as appropriate)
• Exposure to ERP and other procurement systems (Oracle Fusion / Archer / Emptoris and any other S&P tools)
• Exposure to reviewing and understanding Dun & Bradstreet reports, Credit Scoring method.

Preferred Qualifications/ Skills
• Supplier Management experience
• Personal effectiveness; Energetic and self-motivated
• Ability to deploy effective influencing techniques
• Proven ability to lead multiple projects/tasks effectively
• Ability to lead change effectively; uses straightforward and constructive arguments to gain agreement from others
• Analytical and financial skills
• Demonstrated success working in a team environment
• Exercises sound judgement on day-to-day business problems and provides recommendations for solving course correction
• Ability to act on own initiative
• Communicates clearly and with an expansive style
• Reciprocal and cross cultural
• Proficiency in Microsoft Office suite applications
• Strong organizational skills

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



Project & Program Management

Role / Category

Other Program / Project Management

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

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