Workplace Manager - Facilities & Soft Services

Guest relation Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Job Description - Front Office Executive

  What this job involves:

  As a Front Office Executive, you will serve as the first point of contact for visitors and callers, creating a positive and professional first impression of ORGANISATION. You'll manage the reception area, handle communications, maintain records, and support various administrative functions while ensuring exceptional customer service and smooth daily operations at the heart of our business.

  What your day-to-day will look like:

• Welcome visitors warmly and professionally, providing guidance and assistance to guests and employees
• Manage all incoming and outgoing calls with professionalism, including call distribution and tracking
• Maintain and update the front office area, including display of current magazines and newspapers
• Update and maintain records and databases, including telephone registers, call tracking logs, and client contact information
• Perform general administrative duties and help desk tasks in compliance with ORGANISATION regulations
• Contribute to monthly management reports for clients and participate in emergency evacuation procedures
• Support conference room management, events coordination, flower arrangements, and develop policies and procedures for reception functions

• Desired or preferred experience and technical skills:

• 1-5 years of experience in front desk management or reception roles

• Required Skills and Experience:

• Bachelor's degree in any discipline or commensurate work experience
• Exceptional customer service focus with outstanding interpersonal and communication skills
• Strong multitasking abilities with excellent attention to detail
• Professional appearance and demeanor
• Ability to interact effectively with client staff at all organizational levels
• Proactive problem-solving skills and ability to work independently

• At ORGANISATION, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

• Proven experience with continuous improvement initiatives and client reporting
• Strong computer literacy with ability to manage activities using multiple systems
• Familiarity with occupational safety requirements
• Experience in commercial real estate or corporate office environments (preferred)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.