Key Responsibilities:

• Monitor and maintain the performance of the e-commerce platform.
• Troubleshoot and resolve backend issues, including server errors, database problems, and integration failures.
• Collaborate with the development team to implement and test new features and updates.
• Manage product databases, including uploading new products, updating inventory, and maintaining accurate product information.
• Ensure the security and integrity of data by implementing and monitoring security protocols.
• Provide technical support to the customer service team and assist with resolving customer-related issues.
• Generate and analyze reports on website performance, sales data, and customer behavior to identify areas for improvement.
• Assist in optimizing backend processes for better efficiency and performance.