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Business Architect

Accenture India Private Limited

Business Architect

Accenture India Private Limited

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Description

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Dynamics 365 ERP Technical
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality of the systems you support. Your role will be pivotal in maintaining the integrity and efficiency of the applications, ensuring that they meet the needs of the organization and its users.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate training sessions for junior team members to enhance their skills and knowledge.
- Monitor system performance and proactively identify areas for improvement.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.
- Strong understanding of application support processes and methodologies.
- Experience with troubleshooting and resolving technical issues in ERP systems.
- Familiarity with database management and data integration techniques.
- Ability to work collaboratively in a team-oriented environment.

Additional Information:
- The candidate should have minimum 5 years of experience in Microsoft Dynamics 365 ERP Technical.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.