Area Operations Manager

Anceita Healthcare Private Limited

Jubilee Hills, Hyderabad

₹50,000 - ₹75,000 monthly*

Fixed

50000 - ₹65000

Average Incentives*

10,000

Earning Potential

75,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 5 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

109 applicants

Job Description

 

Job Description: Area Operations Manager

Position: Area Operations Manager

Location: Hyderabad, Jubilee Hills

Company: Anceita Clinic - A Leading Cosmetic Dermatology Clinic

About Us:

Anceita Clinic is a growing and highly reputed cosmetic dermatology clinic located in Hyderabad. We specialize in the latest and high-end cosmetic dermatology treatments, including advanced laser procedures. Our commitment to excellence and patient satisfaction has made us a trusted name in the industry.

Job Summary:

We are seeking a highly motivated and experienced Area Operations Manager to oversee the daily operations of our clinics in Hyderabad. The ideal candidate will ensure efficient and effective clinic operations, manage staff performance, and maintain high standards of client care. This role is crucial for maintaining our reputation and supporting our continued growth.

Key Responsibilities:

  • Operational Management:
  • Oversee daily operations of clinic (multiple units in future)
  • Ensure all clinics operate smoothly and efficiently.
  • Implement and maintain standard operating procedures.
  • Monitor clinic performance and implement improvement strategies.
  • Staff Management:
  • Supervise clinic staff, including therapists, pharmacists and housekeeping.
  • Ensure staff adherence to clinic policies and procedures.
  • Manage staff schedules, attendance, and time management.
  • Oversee structured leave and off management.
  • Client Management:
  • Ensure excellent client care and satisfaction.
  • Manage client schedules and appointments efficiently.
  • Address and resolve any client concerns or complaints.
  • Implement strategies to enhance client experience.
  • Compliance:
  • Maintain high standards of hygiene and safety in clinics.
  • Conduct regular audits and inspections to ensure quality.
  • Financial Management:
  • Monitor clinic budgets and expenses.
  • Optimize operational costs and enhance profitability.
  • Prepare and present financial and operational reports.
  • Strategic Planning:
  • Contribute to the development and implementation of clinic growth strategies.
  • Identify opportunities for service expansion and improvement.
  • Stay updated on industry trends and advancements in cosmetic dermatology.

·      Lead Management:

  • Oversee the generation, tracking, and nurturing of leads.
  • Implement strategies to manage and prioritize leads effectively.
  • Work closely with the marketing team to optimize lead generation efforts.

·      Lead Conversion:

  • Develop and implement strategies to convert leads into clients.
  • Monitor and analyze conversion rates and implement improvements.
  • Ensure follow-up processes are in place and adhered to.

·      Database Management:

  • Maintain and manage the client database to ensure accuracy and completeness.
  • Analyze client data to identify trends and opportunities for improvement.
  • Ensure the database is used effectively for client retention and satisfaction efforts.
  • Implement data protection and privacy measures.

Qualifications and Skills:

  • Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA preferred).
  • Proven experience in clinic or healthcare operations management.
  • Strong leadership and team management skills.
  • Excellent organizational and time management abilities.
  • Outstanding communication and interpersonal skills.
  • Proficiency in clinic management software and Microsoft Office Suite.
  • Ability to handle multiple tasks and work under pressure.
  • Strong problem-solving and decision-making skills.

Join us at Anceita Clinic and be a part of a dynamic team dedicated to providing top-notch cosmetic dermatology services. We look forward to welcoming a proactive and driven Area Operations Manager to our team.


Job role

Work location

Jubilee Hills, Hyderabad, Telangana, India

Department

Beauty, Fitness & Personal Care

Role / Category

Beauty & Personal Care

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

Education

Graduate

Past role/category experience

Front Office / Receptionist, Front Office & Guest Services, Admin Management, Beauty & Personal Care, Hospital Admin

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any B.Sc, Any BAMS, Any BBM, Any BCA, Any BBA, Any MBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com (Atleast one)

Gender

Female

Interview details

Interview mode

In person

Interview address

Jubilee Hills, Hyderabad, Telangana, India

About company

Name

Anceita Healthcare Private Limited

Address

Jubilee Hills, Hyderabad, Telangana, India

Job posted by Anceita Healthcare Private Limited

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