Responsibilites: Customer Care II Problem Solving • Languages :Telugu, English, Hindi. • Added Advantage : Experience in Medicine Field / Ayurvedic Field. • Inbound calling for customer service. • Identify and assess customer needs to achieve satisfaction. • Basic Computer Knowledge is Must. • Build Sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate , valid and complete information by using right methods / tools. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Keep records of customer interactions, process customer accounts. • Follow communication procedures, guidelines and policies. • Take the extra mile to engage customers. • Managing incoming calls and customer service inquiries. • Must have good typing skills and Computer Knowledge. • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation. • Managing incoming calls and customer service inquiries. • Provide information about products and services, take/cancel orders, and record details of complaints. • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. • Follow up to ensure that appropriate actions are taken on customer requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation.

More about this Customer Care Executive job

Om Sree Marketing Solutions is aggressively hiring for the job profile of Customer Care Executive at Hyderabad in Ameerpet locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have No English Required skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Feb-2023. For more details, download apna app and find Full Time jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!