• Prepare the center for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration kits and required documents. • Schedule appointment/meetings with patients or family members and ensure that corresponding physician or hospital staff’s availability. • Greet patients, provide patients initial paperwork. • Register patients, update patient records using ARTis software. • Open & maintain individual patient files/folders. • Refer patients to appropriate Doctor/ department. • Provide patients and families with information on hospital services, procedures and protocols • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. • Explain policies, procedures, or services to patients using medical or administrative knowledge. • Respects patients by recognizing their rights; maintaining confidentiality. • Maintains quality service by establishing and enforcing organization standards. • Maintain patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. • Analyze and interpret patient account data and facilitate payments • Ensure that all concerns and complaints are directed to the concerned personnel with a hospital. • Provide feedback to patients and families regarding their concerns and complaints • Regular attendance to ensure efficient clinic operations • Other duties and responsibilities as assigned

More about this Receptionist / Front Office job

Oasis Fertility Hospital is aggressively hiring for the job profile of Receptionist / Front Office at Hyderabad in Banjara Hills locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Diploma degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Dec-2021. For more details, download apna app and find Full Time jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!