Customer Care Executive

Alex World Class Products Pvt. Ltd.
₹10,000 - ₹12,000 per month
1 openings
Full-time
241 people interested in this job
Posted on : 5 days ago
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
1 - 3 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
1 - 3 years
Gender
Both
Working days
Monday to Saturday
Timings
9.00 am to 6.00pm
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
Alex'S Building, #729, Opposite of Dream Avenue Apartments, Mangalam Grand City, Ajmer Road, NH-8, Mahapura Mod, Jaipur, Raj. Near to Pink Peal Water Park, Jaipur, Mahapura, Jaipur, Rajasthan - 302001

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