Customer Service Representative
Karma Leads Flow
Customer Service Representative
Karma Leads Flow
Krishna Nagar, Kanpur
₹10,000 - ₹20,000 monthly
Fixed
₹10000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
200+ applicants
Job Description
We are looking for a international customer sales adviser , that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effective communication with the customer; keeping customer satisfaction at the core of every decision and behavior. Responsibilities- • Manage large amounts of outbound calls in a timely manner. • Follow communication “scripts” when handling different topics. • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. • Seize opportunities to up-sell products when they arise. • Build sustainable relationships and engage customers by taking the extra mile. • Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets. Requirements- • Previous experience in a customer support role. • Track record of over-achieving quota. • Strong phone and verbal communication skills along with active listening. • Familiarity with CRM systems and practices. • Customer focus and adaptability to different personality types. • Ability to multi-task, set priorities and manage time effectively. • High school degree. Experience required- • UK out-bond 1 years + Should have an experience of IVA and debt management process. Job Types: Full-time, Walk-In Salary: Up to ₹20,000.00 per month Benefits: • Food allowance • Paid sick time Schedule: • Fixed shift • Monday to Friday • UK shift Supplemental Pay: • Performance bonus • Yearly bonus Education: • Higher Secondary(12th Pass) (Preferred) Experience: • total work: 1 year (Required) Language: • English (Required) Shift availability: • Night Shift (Required) • Day Shift (Required) Work Remotely: • No
More about this Customer Service Representative job
Karma Leads Flow is aggressively hiring for the job profile of Customer Service Representative at Kanpur in Krishna Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kanpur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 1:30 PM to 11:30 PM and will have 5 working days i.e., Monday to Friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kanpur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-Sep-2021. For more details, download apna app and find Night Shift jobs in Kanpur. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Skills
Good Communication Skills
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Night Shift
Interview & address details
Work Location
Unnamed Road, Gandhi Gram, Krishna Nagar, Kanpur, Uttar Pradesh 208007, India Krishna Nagar, Kanpur
Interview mode
Online/Telephonic
Job posted by Karma Leads Flow
This job has expired