Customer Support Executive
Kanpur FlowerCycling
Customer Support Executive
Kanpur FlowerCycling
Panki, Kanpur
₹16,000 - ₹21,000 monthly
Fixed
₹16000 - ₹21000
Earning Potential
₹21,000
Job Details
Interview Details
Job highlights
Fast HR reply
61 applicants
Benefits include: PF, Laptop
Job Description
Responsibilities: Inbound Calls II Customer Service II Problem Solving • Manage incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
More about this Customer Support Executive job
Kanpur FlowerCycling is aggressively hiring for the job profile of Customer Support Executive at Kanpur in Panki locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kanpur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Kanpur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Feb-2023. For more details, download apna app and find Full Time jobs in Kanpur. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Skills
Customer service, Problem solving, CRM software, Enquiry management, Objection handling, Conflict management, Outbound calling, Inbound calling, Handling escalations, Conflict resolution
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Success
Shift
Day Shift
Interview & address details
Work Location
C-41, Panki Site-5, panki industrial area, Panki Site Number 5, Dabauli, udyogkunj, Uttar Pradesh 208022, India Panki, Kanpur
Interview mode
In person
Interview address
C-41, Panki Site-5, panki industrial area, Panki Site Number 5, Dabauli, udyogkunj, Uttar Pradesh 208022, India Kanpur
Job posted by Kanpur FlowerCycling
This job has expired