Telesales Executive
Placid Tripncare Travels Private LimitedFixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
8 applicants
Benefits include: Mobile Allowance, Internet Allowance, Laptop
Job Description
- Calling active and budding clients to encourage the purchase of services.
- Handle client inquiries via phone, email, WhatsApp, and chat in a professional and timely manner.
- Provide accurate and detailed information about travel packages, destinations, pricing, and company services.
- Assist clients with bookings, cancellations, amendments, and other travel-related requests.
- Address client uncertainties, grievances, and suggestions promptly and effectively.
- Resolve complaints professionally and escalate complex issues when necessary.
- Maintain strong and long-term client relationships to ensure repeat business and referrals.
- Ensure high levels of customer satisfaction through timely follow-ups and effective solutions.
- Convert inquiries into confirmed bookings by effective counselling and sales techniques.
- Achieve monthly and quarterly sales targets as assigned by management.
- Promote add-on services (hotels, transport, insurance, activities, etc.) to increase revenue.
- Follow up on leads regularly to maximize conversion ratio.
- Identify upselling and cross-selling opportunities.
- Maintain a strong pipeline of prospective clients.
- Contribute to revenue growth through consistent performance and client retention.
- Communicate verbal confirmations of offers to the operations team for closing and processing.
- Record, update, and maintain all client interactions and transactions in the CRM.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Conducting each of your functions with the utmost respect, regardless of others' dispositions.
- Maintain up-to-date knowledge of industry trends and company offerings.
- Collaborate with other departments to ensure smooth service delivery.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
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