Customer Advocacy Manager

Capgemini Technology Services India Pvt Ltd

Kolkata/Calcutta

Not disclosed

Work from Office

Full Time

Min. 12 Years

Job Details

Job Description

Engagement Manager-Transition I 12 to 14 Years I Kolkata , Chennai & Noida

Job Description

  • Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis.
  • Influence and shape transition solutions, working with bid team, solution analysts and architects.
  • Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded.
  • Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs.

Primary Skills

  • Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities.
  • Contribute to proposal development from client request through to final issue and potentially subsequent project delivery)

Secondary Skills

  • Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy
  • Working with Transformation team to drive DGEM Alignment that including incorporatingbest practice and specific client needs to come up with client DGEM.

More about this Customer Advocacy Manager job

Capgemini Technology Services India Pvt Ltd is aggressively hiring for the job profile of Customer Advocacy Manager at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 12 to 14 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 12 Years

Job Role

Department

Project & Program Management

Employment Type

Full Time

Role / Category

Other Program / Project Management

Job posted by Capgemini Technology Services India Pvt Ltd

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