Area Manager

Airtel

Kolkata/Calcutta

Not disclosed

Work from Office

Full Time

Min. 1 Years

Job Details

Job Description

Homes.West Bengal>HDO.Operations.LCO>Area Manager - LCO HDO>WB-Kolkata-Salt Lake City

What will you do?
 
  •  Franchisee management (10-15) on key deliverable of Install & Services.
  •  Planning network to the new area post on-boarding of new Franchisee
  •  Enabling him to deliver the network in stipulated time
  •  Updating network in GIS
  •  Ensuring customer experience by -
    - End to end ownership of any SR assigned (Voice + DSL + Data) Product
    -Maintaining SLA parameter and ensure resolution of SR within timeline.
    - Ensure minimizing of repeat/re-open fault cases and make analysis to prevent such cases.
  • Ensuring that franchisee is managing appropriate level of inventory & deploying the standard quality of materials
  • Maintaining access network with help of other verticals
  • O&M / Preventive maintenance of Access equipment
  • Ensuring high network uptime with help of support from various sstackholders  
  • Co-ordinate with various stake holders with timely communication on challenges faced.
  • Handle escalation from internal and external customers.
  • Quality & Process Compliance, Team Building & Driving Skills, Ensuring timely audits.
  • Identify Proactive Network Rehabilitation opportunities.
  • Monitor team performance and propose improvement plan.
  • Training for support & skill sets development of franchisee manpower.
  • Training of the franchisees’ resources so that work performed as per SOP of Airtel
  • Coordination with cross functional teams CE/NOC/O&M to provide faster resolutions.
 
Our Culture Code
 
All work and no play isn’t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture
 
You are an ideal FIT if you have
 
  •  Hands on working experience on FTTH
  •  Exposure to planning, deployment, Install, Fault repair and O&M
  •  Knowledge of LAN/WAN/Networking 
  •  Knowledge of Modem/Router and various newer technologies
  •  Should have been worked as team leader with minimum 5 team members
  •  Should be capable of Liasoning with different agencies and operators. 
  •  Independent Problem resolution skills
  •  Experience of handling 5-10 vendors at a time
  •  Should be willing to work in field on 24*7 basis if required.
  •  Organized and self – motivated.
  •  Knowledge sharing 
 

More about this Area Manager job

Airtel is aggressively hiring for the job profile of Area Manager at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Job Role

Department

Operations

Employment Type

Full Time

Role / Category

Telecom Operations

Job posted by Airtel

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