1. Enable team members to deliver exceptional customer experiences 2. Communicate any product and process changes to the team leaders 3. Monitor performance target trends and provide coaching to the Advisors 4. Ensure all relevant business communications are cascaded to the team 5. Analyze performance trends at a site level in order to perform root cause analysis 6. Determine trends, challenges and improvement opportunities 7. Ascertain continuous improvement by investigating and addressing root Causes 8. Provide feedback to operational management on performance trends 9. Set the expectations of the in terms of quality and service

More about this Customer Support Executive job

Reliance Jio is aggressively hiring for the job profile of Customer Support Executive at Kolkata in Kolkata locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Kolkata at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 17-Aug-2022. For more details, download apna app and find jobs in Kolkata. Through apna, you can find jobs in 74 cities across India. Join NOW!