Customer Care Executive

Sai Infoline

Jankipuram, Lucknow

₹10,000 - ₹18,000 monthly*

Fixed

₹10000 - ₹15000

Average Incentives*

₹3,000

Earning Potential

₹18,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 1 days

200+ applicants

Job Description

Outbound Calls: Make outbound calls to potential customers from the provided database.
Product/Service Presentation: Present and explain the features and benefits of our products or services to potential customers.
Lead Generation: Generate leads and maintain a database of potential customers through cold calling and other lead generation activities.
Customer Queries: Answer incoming calls from prospective customers and respond to their queries about the product or service.
Follow-up Calls: Conduct follow-up calls to nurture leads and move them through the sales pipeline.
Achieve Targets: Meet or exceed weekly and monthly sales targets.
Documentation: Maintain accurate records of all interactions with customers, including details of inquiries, complaints, or comments.
Feedback: Provide feedback on the efficiency of the sales strategies and suggest improvements.
Team Collaboration: Collaborate with the sales team to ensure customer satisfaction and improve overall sales efficiency.