Service Delivery Manager
Kotak Mahindra Bank Limited
Service Delivery Manager
Kotak Mahindra Bank Limited
Malegaon
Not disclosed
Job Details
Job Description
Service Delivery Officer-RL-Emerging Market (RL-EM)-Branch Operations
JOB ROLE :
· Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
Job role
Work location
Nanded, 2130-Nanded-Pyuni-Taroda Naka-Malegaon Road-Br-MAH, Ground Floor, Plot No. 9, Survey No. 46 New Gut No. 122, Kalyankar Complex, Taroda Naka, Malegaon Road, Nanded , Pyuni, Nanded, Maharashtra, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
About company
Name
Kotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited
This job has expired