Customer Service Executive
Tech Mahindra LtdFixed
₹19,000 - ₹34,000
Average Incentives*
₹10,000
Earning Potential
₹44,000
Fixed
₹19,000 - ₹34,000
Average Incentives
₹10,000
Earning Potential
₹44,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishThis job has expired
They are no longer accepting applications
Job highlights
Fast HR reply
HR responded to 92% candidates in last 1 days
53 applicants
Benefits include: PF, Flexible Working Hours, Health Insurance, ESI (ESIC), Accommodation, 5 working days, One-way cab
Description
We are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating exceptional communication and problem-solving skills to enhance customer satisfaction.
Responsibilities
- Handle customer inquiries and complaints in a professional and courteous manner.
- Provide accurate information and assistance regarding products and services.
- Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
- Document customer interactions and maintain detailed records of inquiries and resolutions.
- Collaborate with other departments to improve overall customer experience.
- Continuously update knowledge of company products, services, and policies.
Skills and Qualifications
- 1-6 years of experience in customer service or a related field.
- Proficient in using customer service software and tools.
- Strong verbal and written communication skills in English and local languages.
- Excellent problem-solving skills and ability to think on your feet.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Strong interpersonal skills and a customer-oriented mindset.
Job role
Job requirements
About company
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Tech Mahindra Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 19,000 INR and can go up to 44,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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