Greetings for the Day!

We are URGENT Hiring for the Position of Customer Service Executive.

Designation: Customer Service Executive.

Job Location: Govandi (E)- Mumbai, Maharashtra 400088

Perks & Benefits:  Employee Benefits- PF, ESIC, Gratuity, Bonus.

Roles & Responsibilities:

1. Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email

2. Maintain an updated knowledge of the organization's products, services, and customer service policies

3. Document customer interactions when necessary.

4. Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

5. Recommend new products or services or make suggestions for improvements about features and benefits

6. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

7. Responsible for the Commercial Process.

8. Perform Other Duties as assigned.

Thanks & Regards,

Sakshi Patel,

Unicorn HR.