Tech Mahindra Ltd

International Customer Support Executive

Tech Mahindra Ltd
Goregaon East, Mumbai/Bombay
₹20,000 - ₹40,000 monthly*

Fixed

₹20,000 - ₹35,000

Average Incentives*

₹5,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

This job has expired

They are no longer accepting applications

Job highlights

Fast HR reply

Fast HR reply

HR responded to 85% candidates in last 1 days

25 applicants

25 applicants

Benefits include:  PF, ESI (ESIC), 5 working days, One-way cab

Benefits include: PF, ESI (ESIC), 5 working days, One-way cab

Job Description

International Customer Support Executive Chat And Voice process

Location: Malad / Goregaon

Shift: International (Night Shifts)

Working Days: 5 days a week, 2 rotational week-offs

Transport: One-way cab facility provided

Salary: Up to ₹5.3 LPA

Role & responsibilities

·        Handle customer queries via voice and non-voice channels.

·        Provide accurate information and resolve issues effectively.

·        Maintain professional communication with clients across international markets.

·        Ensure customer satisfaction and adhere to process guidelines.

Requirements:

·        Good English communication skills (spoken & written).

·        Willingness to work in international shift timings.

·        Positive attitude and customer-centric approach.

·        Minimum 6 months experience in International Chat Process

·        Strong communication skills (written English)

·        Ability to handle customer queries efficiently

Contact

HR Janhavi,

8451087856.

janhavi.sonawane@techmahindra.com

Job role

Work location
Work locationGoregaon, Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Convincing skills, Problem solving, Time management, Interpersonal Skills, Customer satisfaction, Blended process, Problem resolution, Professional service, Leadership skills, Problem analysis, Resolve conflicts, Communication management, International BPO, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 39 years
Gender
GenderAny gender

About company

Name
NameTech Mahindra Ltd
Address
AddressGoregaon, Mumbai, Maharashtra, India
Job posted by Tech Mahindra Ltd

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You can expect a minimum salary of 20,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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