We are looking for Customer Relationship Associates to be responsible for engaging with key customers by building and preserving trusting relationships. The CRA will constantly identify opportunities to grow the business and build positive relationships with new clients. You will be responsible for scheduling the counselling sessions with the parents and their child which will be conducted during the weekends.

We initially book a free counselling session for the child with the parents. In any counselling session the discussion is all about the learning methodology of the child and areas of improvement in his current way of learning and to provide solutions for this.

To be successful as a Customer Relationship Associate, you should possess excellent communication skills and maintain the core values of the organization.

Customer Relationship Associate responsibilities

● Interacting with the customers over calls on a daily basis (Weekdays) and scheduling counselling sessions for weekends (Saturday & Sunday).

● Go on field, conducting counselling sessions over weekends with the parents and identifying the challenges faced by the child with respect to the learning style and providing solutions using the USPs of the byjus product.

You will be working for 6 days a week.

Important features about the job:

• Designation – Customer Relationship Associate
• CTC - 4 LPA (20% - 30% Fixed Pay and 70% - 80% Variable Pay)
• Nature of the job – Work from Office OR Work from Home (Your Choice)