Remote Technology Specialist

Remote Tech Specialist – Asia RLM

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Drive adoption of new technologies for remote tech and e-commerce applications.

• Oversee performance management of digital platforms used for lead generation and maximize the utilization of leads generated on these platforms.

• Expand the reach of Medtronic products into new accounts across the country.

• Manage vendor relationships and backend data for various chatbots deployed throughout Asia, including Line OA, WhatsApp, Kakao Talk, and Zalo.

• Identify “white space” accounts, gather contact information, and enrich data for remote sales accounts.

• Collaborate with the sales team to encourage adoption of remote technology tools for training and case support.

• Implement virtual product demonstration tools and enable these capabilities for the remote sales team.

• Maintain account information and develop new virtual channels to engage customers.

• Lead initiatives to enhance customer experience and drive employee engagement projects.

Key Competencies:

• Ability to collaborate with stakeholders across regions and functions to drive adoption of identified technology solutions.

• Strong understanding of business needs and the ability to identify opportunities to improve efficiency.

• Business acumen to evaluate proposals and ideas, identifying the most promising opportunities.

• Capability to drive projects and demonstrate hyper ownership

SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.

Required Knowledge and Experience:

• Bachelor's degree with a strong academic record.

• At least 5 years of relevant experience in project management and tech adoption

• Practical experience in working across geographies in Asia.

• Demonstrated business acumen with the ability to identify challenges and opportunities, delivering value-added solutions.

• Self-motivated and capable of independently managing multiple priorities in a fast-paced environment

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A). .

 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

 

 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

 

 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here