Customer Service Representative Job Description We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities : 1) Maintaining a positive, empathetic, and professional attitude toward customers at all times. 2) Responding promptly to customer inquiries. 3) Communicating with customers through various channels. 4) Acknowledging and resolving customer complaints. 5) Knowing our products inside and out so that you can answer questions. 6) Processing orders, forms, applications, and requests. 7) Keeping records of customer interactions, transactions, comments, and complaints. 8) Communicating and coordinating with colleagues as necessary. 9) Providing feedback on the efficiency of the customer service process. 10) Managing a team of junior customer service representatives. 11) Ensure customer satisfaction and provide professional customer support.

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Pangeran Technologies Opc is aggressively hiring for the job profile of Customer Service Representative at Nagpur in Dhantoli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Nagpur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Nov-2022. For more details, download apna app and find Night Shift jobs in Nagpur. Through apna, you can find jobs in 74 cities across India. Join NOW!