Customer Acquisition Team Leader

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

The Customer Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals.

We are seeking a highly motivated and fast-executing Customer Acquisition _TL to drive

on-ground outreach and acquisition initiatives. The ideal candidate thrives in a fast-paced

environment, possesses strong communication skills, and demonstrates high ownership over key

operational metrics.

Key Responsibilities

● On-Ground Execution: Demonstrate a willingness to work on-ground and execute

high-speed acquisition activities in target locations.Team Handling

● Stakeholder Coordination: Efficiently coordinate with colleges, corporates, markets, and

other external locations to secure necessary permissions and approvals for acquisition

drives and events.

● Communication & Reporting: Maintain good spoken English and language skills for

professional interactions. Utilize good WhatsApp and email communication skills for quick

updates and documentation.

● Operational Excellence: Exhibit high speed and strong ownership of acquisition targets,

ensuring timely and effective campaign rollout and performance.

● Team Collaboration: Work directly with a centralized team, maintaining constant

availability and providing support, including during weekends, as required by operational

demands.

● Problem Solving: Quickly identify and resolve logistical or communication barriers

encountered during on-ground activation.

Required Skills & Attributes

● Proven ability to be a fast executor with a strong focus on immediate results.

● Excellent spoken English and language skills are mandatory.

● Proficiency in professional WhatsApp and email communication.

● Demonstrated strong ownership and accountability for assigned tasks.

● Ability to be always available and willing to support during the weekends.

● Experience in coordinating logistics and obtaining external permissions is highly desirable.

Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.

1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 2-8 years experience in sales - business development, B2C markets

2. Passionate about working in a fast growing firms and large team handling.

3. Articulate complex solutions to novice customers.

4. Good sales and negotiation skills. Experience in quota driven sales is a must.

5. Experience in payments and finance is a plus - though not mandatory

We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India

Compensation: 

If you are the right fit, we believe in creating wealth for you.

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!