Customer Service Executive

Client of HGS

Juinagar, Mumbai

₹17,000 - ₹40,000 monthly*

Fixed

17000 - ₹40000

Earning Potential

40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

129 applicants

Job Description

Responsibilities: Customer Support II Problem Solving • Manage incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

Job role

Work location

Raheja Tesla plot 2 /1/C TTC Indusial area, MIDC Industrial Area, Juinagar, Navi Mumbai, Maharashtra 400705, India Juinagar, Mumbai

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Telesales/Telemarketing, Telecalling - Customer Service, Basics of Sales

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Raheja Tesla plot 2 /1/C TTC Indusial area, MIDC Industrial Area, Juinagar, Navi Mumbai, Maharashtra 400705, India Mumbai

About company

Name

Client of HGS

Address

Raheja Tesla plot 2 /1/C TTC Indusial area, MIDC Industrial Area, Juinagar, Navi Mumbai, Maharashtra 400705, India Juinagar, Mumbai

Job posted by Client of HGS

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