Educational Counsellor
Ostello
Educational Counsellor
Ostello
Jangpura, New Delhi
₹22,000 - ₹33,000 monthly*
Fixed
₹22000 - ₹28000
Average Incentives*
₹5,000
Earning Potential
₹33,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
128 applicants
Benefits include: Annual Bonus, Travel Allowance (TA), Mobile Allowance, Flexible Working Hours
Job Description
Job Summary:
The Senior tele caller is responsible for all aspects of the admissions process, a critical touchpoint for prospective students and will be focused on achieving sales targets, revenue generation, and ensuring customer satisfaction through effective outbound and cold calls.
Key Responsibilities:
Pre-Sales:
- Conduct initial outreach to prospective students via email, phone, and social media channels.
- Qualify leads and assess the needs and preferences of potential students.
Post-Sales:
- Facilitate the onboarding process for new students.
- Follow up with enrolled students to ensure satisfaction and address any concerns.
Demo Scheduling:
- Coordinate with academic departments to schedule course demos for interested students.
- Follow-up post-demo to gather feedback and answer any questions.
Targets Achieving:
- Meet or exceed monthly and annual sales targets.
- Continuously monitor performance metrics and adjust tactics as necessary.
Follow-Up Outbound Calls:
- Regularly follow up with leads and opportunities in the sales pipeline.
- Utilize CRM software to track interactions and update lead statuses.
Cold Calling:
- Conduct cold calls to generate new leads, maintaining a record of successful contacts.
- Utilize market research to identify potential areas for recruitment.
Revenue Generation:
- Work closely with the finance department to ensure that revenue targets are met.
- Participate in the development of strategies for upselling or cross-selling educational products.
Other Duties:
- Maintain professional knowledge by attending educational workshops and reviewing publications.
- Contribute to team efforts by accomplishing related tasks as needed.
Qualifications:
- Bachelor’s degree in Marketing, Business Administration, or related field.
- Minimum 2 years of experience in Tele sales, customer service, or admissions.
- Excellent verbal and written communication
Job role
Work location
3/15 1st floor, Jangpura, Jungpura Extension, New Delhi, Delhi 110014, India
Department
Sales & BD
Role / Category
Inside Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
10th or Below 10th
Skills
Lead Generation, Cross selling, B2C sales, Lead qualification, Sales strategy, Post sales follow up, Admission counseling, Student counseling, Educational sales, Business development
English level
Basic English
Gender
Any gender
Interview details
Interview mode
In person
Interview address
3/15 1st floor, Jangpura, Jungpura Extension, New Delhi, Delhi 110014, India
About company
Name
Ostello
Address
3/15 1st floor, Jangpura, Jungpura Extension, New Delhi, Delhi 110014, India
Job posted by Ostello
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