Telecalling Executive

Location: Preet Vihar

Salary: ₹12,000 – ₹15,000

Job Type: Full-time | Voice Process / Customer Handling

About the Role:

We are looking for a polite and detail-oriented Telecaller Executive to handle outbound calls for customer surveys and feedback collection. The role also involves accurate data entry and data management using Excel.

Key Responsibilities:

• Make outbound calls to customers for survey and feedback collection
• Ask questions clearly and record responses accurately
• Maintain and update call data, feedback, and survey reports in Excel
• Ensure proper data entry, data verification, and data management
• Handle customer interactions professionally and politely
• Share daily/weekly call and data reports with the team
• Maintain confidentiality and accuracy of customer information

Requirements & Skills:

• Experience: 0–1 years in telecalling or customer service
• Education: Minimum 12th pass
• Good communication in Hindi; basic English required
• Clear and confident calling skills
• Basic knowledge of MS Excel (data entry, formatting, simple reports)
• Attention to detail and accuracy
• Freshers with good communication skills can also apply
• Basic understanding of customer data handling
• Ability to work with targets and deadlines

Why Join Us?

• Fixed salary with performance-based growth opportunities
• Supportive work environment
• Opportunity to build a career in sales and customer handling