Responsibilities:

1. Contact existing customers via telephone to promote products and services.
2. Cold call potential customers to generate new leads.
3. Explain the features and benefits of products to customers.
4. Answer questions about products or the company.
5. Enter and update customer information in the database.
6. Keep records of calls and sales and note useful information.
7. Follow up on customer inquiries not immediately resolved.
8. Maintain a friendly, professional demeanor at all times.

Requirements:

1. Proven experience as a telecaller or similar sales/customer service role.
2. Excellent communication and interpersonal skills.
3. Ability to persuade and influence others.
4. Strong negotiation skills.
5. Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
6. Ability to work under pressure and meet targets.
7. High school diploma; additional certification in telemarketing is a plus.