Customer Support Executive
Skillroom India Pvt. Ltd.Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishThis job has expired
They are no longer accepting applications
Job highlights
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Benefits include: Joining Bonus, PF, Health Insurance, Food/Meals, 5 working days, Two-way cab
Job Title: Customer Service Associate (International/Domestic)
Work Mode: Work From Office
Job Overview
We are hiring Customer Service Associates for an international/Domestic voice support process. The role involves handling global customer queries, providing accurate resolutions, and maintaining high-quality customer service standards.
Key Responsibilities
Handle international/Domestic customer calls professionally
Provide timely and accurate query resolution
Maintain proper CRM documentation
Ensure adherence to SLA and quality standards
Deliver high levels of customer satisfaction
Eligibility Criteria
Qualification: Undergraduate / Graduate / Post Graduate
Experience: Minimum 6-12 months International/Domestic BPO Voice experience (Mandatory)
Domain Preference: Travel / Aviation experience preferred
Communication: Excellent verbal and written English
Accent: Neutral Indian accent (No MTI / RTI)
Skills: Good typing speed and basic computer knowledge
Interview Process
HR Round
Operations Round
Versant Assessment
Mode: Virtual
Salary Structure
CTC: Up to ₹3.2 to 4.2 LPA (Based on experience & last drawn salary)
Work Details
5 Days Working
2 Rotational Week Offs
Rotational Shifts
Cab/Transport during odd hours (7:00 PM – 6:00 AM)
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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