Process Trainer and Quality Analist Position: Process Trainer Reporting to: Operation Manager Location: Noida Job Responsibility: • Accountable for New Hire training, Nesting, Performance during 30-60-90 days period and overall knowledge management during BAU • Take direction from training lead and execute deliverables. • Design process training plans with inputs from client (Banks & NBFCs) • Assess the effectiveness of training material to be deployed.. • Set-up daily/weekly huddles with trainees to track progress and resolve any issues. • Participate in periodic transition update calls set-up by Project Managers for internal stakeholders and provide detailed updates on the progress of training batches • Conduct audits, calibration with Operations & Training Need Assessment (TNA) for employees in BAU Operations • Develop training interventions (BTB) based on TNA for existing employees • Conduct certification programs & other developmental workshops for auxiliary trainers • Review and revise the standard operating procedures periodically or as agreed with the client •Ensure robust update management process is deployed and followed • Ensure adherence to the training governance mechanism as outlined in Training Standard Document (TSD) • Preparing, publishing, and maintaining various training reports and dashboards What we are looking for in a candidate: • Should be Confident & Dynamic • Excellent Communication Skills • Quick understanding • Flexible and have “ Can Do approach” • Pro-active and ready to take initiative. Education: • MBA or equivalent degree is a must. About Us Loans4wish is a client-centered Financial Products brokerage firm, helping people finance their personal needs, homes, cars and others wishes across PAN India since 2019. Whether you are purchasing your first home, refinancing an existing loan, or looking for a new investment, our experts are the best at what they do. There’s a lot of information to digest when applying for a loan, we believe in addressing the individual needs of clients and helping them fully understand their options. Using data and technology innovations, we help you choose the most-suited financial products. Our algorithm-based technology platform provides you with access to multiple personal credit offers, ease of comparison of multiple offers available and unbiased advice. From application to disbursal, Loans4wish will accompany you at each step, till the disbursal of loan or issuance of credit card. We are a startup financial service provider facilitating real time application of Personal Loans, Home Loans, Loans against Properties, Business Loans and Credit Cards. Since inception, We have built a family of 25000+ happy customers, 20+ RBI recognized banks, NBFCs & financial institutions and 150+ compassionate financial professionals. Why to Join Us: At Loans4wish we strive to create an environment where people are respected and feel professionally fulfilled. Our employees are provided with excellent training, sales tools, on the job coaching and industry leading technology platforms. Several people have made Loans4wish their home, having joined as junior executives and have worked their way up to senior positions in the company. Women from more than half our workforce and hold important positions in the group. We empower our people to do the best job possible and encourage continuous elevation and growth. Here you will find challenging opportunities in an environment that recognizes and rewards and performance. Our remuneration structure is very lucrative and is a combination of fixed emoluments and exciting incentives for performance. Incentives increase with higher level of delivery and exceed the fixed emoluments for our strong performers. What do we offer? • Retention Bonus • Performance Linked Bonus • Monetary or Non-monetary Appraisal- Basis Performance (No Time Frame is fixed) You may visit https://www.loans4wish.com Linked ID- https://www.linkedin.com/in/loans4wish/