How much salary can I expect as a Virtual Relationship Manager in Paytm Services Private Limited in Noida?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Virtual Relationship Manager in Paytm Services Private Limited in Noida?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!

Virtual Relationship Manager

Paytm Services Private Limited

Virtual Relationship Manager

Paytm Services Private Limited

Noida

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

Virtual Relationship Management-Associate

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Job Description:-

A Virtual Relationship Manager is responsible for building and maintaining strong relationships

with large business clients, managing accounts, and driving business growth through strategic

client interactions. The role combines elements of sales, customer success, and stakeholder

management for enterprise-level clients.

Key Responsibilities :-

- Build and nurture relationships with enterprise clients, focusing on retention and satisfaction.

- Develop and execute account management strategies to grow business and engage

merchants effectively.

- Understand clients’ business needs and act as the main point of contact for escalations and

problem resolution.

- Lead cross-functional teams to deliver customized solutions and ensure client expectations are

met.

- Collaborate with sales, technical, and merchant service teams to optimize client experience.

- Provide regular reporting on client metrics such as retention, satisfaction scores, and business

growth.

- Advocate for clients internally, communicating feedback to improve products or services.

Desired Skills and Qualifications

- Bachelor’s degree; domain-specific expertise is an advantage.

- Strong communication and interpersonal skills for remote engagement.

- Provide merchant support by Outbound/ Inbound call and Email

- Proficiency in CRM tools, virtual platforms and MS Office is an added advantage.

- Experience in account management, sales, or customer success for enterprise s segments.

- Leadership ability to manage cross-functional teams and drive strategic initiatives.

- Proficiency in CRM systems and data-driven account management techniques.

- Problem-solving skills and the ability to deliver “out of the box” solutions to complex business issues.

- Should be willing to work in rotational day shifts with rotational weekly off.

Why join us

1. A collaborative output driven program that brings cohesiveness across businesses through technology

2. Improve the average revenue per use by increasing the cross-sell opportunities

3. A solid 360-degree feedback from your peer teams on your support of their goals

4. Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!