Job Description

Employing Entity: Mrald (Mphasis’s dedicated UK Insurance operational services delivery vehicle)

Job Summary –

Support the MI team with report generation

Years of experience needed – 3- 5years in similar role

Technical / Non-Technical Skills:

 Effectively handle the reports allocated and achieve all the contractual SLA’s

 Effective Workload Management

 Identify areas to automate reporting.

 Work with team to contribute in high performance of the team

 Take ownership of issues and work with relevant functions to resolve them

 Understanding of company policies & procedures

 Comply to all ISO & ISMS related protocols

For L3 to L5 – Data Services Bangalore/Pune

 Mixed Proficiency in MS Office tools

o Power Query - In depth knowledge of Power Query, including creation, amendment and use of Power Query Editor.

o Power Pivot - In depth knowledge of Power Pivots, including creation, amendment and manipulation of Data Models.

o Pivot Tables - In depth knowledge of creating, amending and using Pivot Tables

o PowerPoint - Proficient with Microsoft PowerPoint

o MS Excel: Advanced user

o MS Access: Intermediate user

o VBA: Intermediate user

 Excellent communication skills

o Excellent business writing skills

o Excellent command over language

 Strong comprehension skills

 Ability to solve complex problems and take crucial decisions based on available data

 Strong numeration & Visual comprehension

 Logical thinking in gathering, analyzing & interpreting data for clients leadership team which is used to decision making processes

 Is able to probe end customers for required data if necessary

 Neutral V&A & No MTI

 Ability to work under pressure, manage deadlines and effectively prioritize work

 Should be inclined towards improvements – simplifying, automating reports

 Adaptable to changing demands and conditions

 Open for any shift & extended hours

 Ability set-up and run processes involving MI, governance and ppt processes

 Willingness and aptitude to manage multi-dimensional information and process complexities

 Good planning and organizational skills

For L1 to L2 – Data Services Bangalore/Pune

 Good exposure in MS Office tools

o Power Query – Intermediate user

o Power Pivot - Intermediate user

o Pivot Tables - Intermediate user

o PowerPoint - Intermediate user

o MS Excel: Intermediate Skills

 Should possess excellent communication skills as this person will be responsible to communicate with the clients and other interested parties over calls regularly

 Strong comprehension skills

 Should be proactive and should be able to comprehend to requests sent via emails and/or phone calls from the clients

 Aptitude to learn

 Adaptable to changing demands and conditions

 Self-motivated & is Open to work in any shift & extended hours

Certifications Needed:

 MS Office advanced

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.