Skills required : Hsc, graduation, or equivalent. Proven customer support experience or experience as a Client Service Representative in the diamond industry. Strong phone contact handling skills and active listening ability. Familiarity with CRM systems and practices. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Roles & Responsibilities : Manage large amounts of incoming phone calls. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication, even handle customer complaints, provide appropriate solutions and alternatives within the time limits. Provide accurate, valid, and complete information by using the right methods/tools. Keep records of customer interactions, process customer accounts, and file documents.

More about this Business Development Executive job

Diamonds on Call is aggressively hiring for the job profile of Business Development Executive at Surat in Adajan locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 23,000 INR and can go up to 40,500 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from TIMINGS WILL BE DECIDED AS PER THE INTERVIEW and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Surat at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-Oct-2022. For more details, download apna app and find Night Shift jobs in Surat. Through apna, you can find jobs in 74 cities across India. Join NOW!