Manage both eBay, Etsy and Amazon accounts effectively, candidate must have in-depth knowledge with both platforms, Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting, Develop and implement ecommerce strategy to improve website performance, Develop and implement marketing strategies to boost sales from all channels such as eBay, Amazon, Etsy and WordPress, Research market in order to discover new trends and products as well as monitor competitors activities effectively to i improve sales, Analyse various data in order to deliver data driven strategies in order to deliver top performance and achieve KPI’s, Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media, Must have in-depth knowledge about Amazon and eBay customer care and service metrics, Prioritise and process customer orders and requests submitted by telephone, email, live chat or instant message, Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order or have received faulty products, Maintain thorough and accurate customer service records, Keep confidential records and financial information private and secure, Learn how to use database systems and technology to deliver great customer care, Work as part of the sales team to drive positive company sales results, Help customers register online and process their orders, Check product availability for customer orders and orders or restock items if necessary to satisfy the customer, Assist financial department with customers on security checks, accounting enquiries or flagged accounting issues raised by the customer, Communicate with customers about their orders, including any delays or changes in delivery

More about this E-Commerce Manager job

Swara Designs is aggressively hiring for the job profile of E-Commerce Manager at Surat in Sahara Darwaja locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Surat at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Dec-2022. For more details, download apna app and find Full Time jobs in Surat. Through apna, you can find jobs in 74 cities across India. Join NOW!