Regional Manager - Customer Experience in Branch Banking
Kotak Mahindra BankSurat
Not disclosed
Job Description
Regional Manager-Customer 360 -BRANCH BANKING-Customer 360
- Responsible for managing customer experience and operations across multiple branches within the assigned region. - Oversee branch banking activities to ensure customer satisfaction and achievement of business targets. - Coordinate with branch teams to implement customer-centric strategies and improve service delivery. - Monitor regional performance metrics and drive initiatives for growth and efficiency. - Collaborate with cross-functional teams to enhance the overall banking experience for customers. - Ensure compliance with banking policies and regulatory requirements within the region. - Lead and mentor branch managers and staff to achieve organizational goals.Job role
Work locationSurat, 0871-Surat - K.G.Point - Ghoddar Road - BR-GUJ, K.G.Point,, Ghod Dod Road,, Surat, Gujarat, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking - Treasury & Forex
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 1 year
About company
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank
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