ABOUT THE ROLE :::: As a Technical Support Executive you have to work closely with the team of software developers. You have to understand the customer issues regarding software and resolve their issues with the help of developers. You have to analyze all aspects of the software and make suggestions through the development phase to help avoid issues in the final product. ROLES & RESPONSIBILITIES :::: • Answer calls professionally to provide information and services and obtain details of complaints. • Understand Customer’s Complaints related to system and can translate it to IT team properly. • Assist users in all aspect of system use. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Documenting and following up on important actions and decisions. • Follow up to ensure that appropriate actions were taken on customer’s requests. REQUIREMENT :::: • Bachelor or master degree in computer science or information technology or related field • Excellent communication skills • Thorough knowledge of computer & MS Office • Good knowledge of internet security and data privacy principles • Provide Problem-Solving Steps with technical knowledge. • Excellent troubleshooting skills • Exceptional organizing and time-management skill Skill Sets :Computer Knowledge, Good Gujarati Speaking Skill , Regularity.

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Zibma Infotech is aggressively hiring for the job profile of Tech Support Executive at Surat in Yogi Chowk locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Surat at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Feb-2023. For more details, download apna app and find Freshers jobs in Surat. Through apna, you can find jobs in 74 cities across India. Join NOW!